RIPTA Launches New Bus Service to Amazon Fulfillment Center in Johnston on Route 10x and Route 28
Route 10x Offers Daily Express Trips to Amazon
Providence, Rhode Island – Starting January 18, 2025, the Rhode Island Public Transit Authority (RIPTA) will officially launch new bus service on Routes 10x and 28 to the Amazon Fulfillment Center in Johnston. This new service aims to provide Amazon employees with convenient, reliable transit options that align with shift schedules, reinforcing RIPTA’s mission to expand access to employment centers across the state as part of Transit Forward RI 2040, Rhode Island's comprehensive transit master plan.
"Amazon is a major employer, and we want to ensure that its employees have efficient and affordable access to work,” said Christopher Durand, RIPTA Chief Executive Officer. “This new service represents RIPTA’s continued efforts to address workforce mobility and reduce traffic congestion statewide.”
As part of this service, Amazon has committed to purchasing $90,000 in fare products annually for the next decade, demonstrating its commitment to promoting public transit to lower employee transportation costs and alleviate traffic congestion.
“Expanding public transit access to our Johnston fulfillment center is about more than just getting people to work – it's about opening doors to opportunity,” said Amazon Principal for Economic Development, Jonathan Greeley. “This new extension of RIPTA service will connect more Rhode Islanders with the good-paying jobs and comprehensive benefits that Amazon offers. We believe that by improving accessibility, we're fostering a more inclusive economy and helping to build a stronger, more resilient workforce in Rhode Island."
Durand emphasized the importance of accessible transportation options, stating, "Ensuring that good-paying jobs are reachable by public transit is crucial for economic growth and equity. This pilot program is another step forward in connecting Rhode Islanders to opportunity."
Route 10x Service Details
This express service will operate during key shift change times at Amazon, providing inbound and outbound connections to Downtown Providence. Click here for the schedule.
Inbound Service to Downtown Providence:
- Morning: The bus will depart Amazon (Johnston) at 5:45 AM and arrive at Kennedy Plaza (Stop X) by 6:00 AM. This schedule aligns with shifts ending at 5:15 AM and 5:30 AM.
- Evening: The bus will depart Amazon (Johnston) at 7:00 PM and arrive at Kennedy Plaza (Stop X) by 7:22 PM. This schedule aligns with shifts ending at 6:30 PM and 6:45 PM.
Outbound Service from Downtown Providence:
- Morning: The bus will depart Kennedy Plaza (Stop X) at 7:25 AM and arrive at Amazon (Johnston) by 7:45 AM, in time for the 8:00 AM and 8:15 AM shift starts.
- Evening: The bus will leave Kennedy Plaza (Stop X) at 6:10 PM, arriving at Amazon (Johnston) by 6:30 PM, in time for the 6:45 PM and 7:00 PM shift starts.
Route 10x service to Amazon initially launched as a pilot in October 2024. The pilot program was monitored for ridership trends and feedback to evaluate its effectiveness and long-term potential. During the pilot phase, RIPTA gathered input from Amazon associates and other riders to refine and enhance service delivery.
Route 28 Service Details
Select daily trips have been extended to accommodate shift times and provide service to the new Amazon Fulfillment Center. These trips make local Route 28 stops before arriving at the Amazon facility. Additionally, weekday frequency has been improved from every 28-32 minutes to every 30 minutes all day. Click here for the schedule.
Weekday Inbound Service:
Morning: The bus will depart Amazon at 5:14 AM and arrive at Kennedy Plaza at 5:43 AM. The next trip will depart Amazon at 5:44 AM and arrive at 6:13 AM.
Evening: The bus will depart Amazon at 6:39 PM and arrive at Kennedy Plaza at 7:13 PM. The next trip will depart Amazon at 7:12 PM and arrive at 7:43 PM.
Weekday Outbound Service:
Morning: The bus will depart Kennedy Plaza (Stop W) at 7:00 AM and arrive at Amazon at 7:32 AM. The next trip will depart Kennedy Plaza at 7:30 AM and arrive at 8:02 AM.
Evening: The bus will depart Kennedy Plaza (Stop W) at 6:00 PM and arrive at Amazon at 6:31 PM. The next trip will depart at 6:30 PM and arrive at 7:01 PM.
Saturday Inbound Service:
Morning: There are four morning trips departing Amazon at 5:45 AM, 7:22 AM, 7:55 AM, and 8:36 AM and arriving at Kennedy Plaza at 6:14 AM, 7:51 AM, 8:25 AM and 9:06 AM.
Evening: The bus will depart Amazon at 6:29 PM and arrive at Kennedy Plaza at 7:00 PM. The next trip will depart at 7:09 PM and arrive at 7:40 PM.
Saturday Outbound Service:
Morning: There are three morning trips departing Kennedy Plaza (Stop W) at 6:50 AM, 7:25 AM, and 8:00 AM, arriving at Amazon at 7:19 AM, 7:54 AM and 8:31 AM.
Evening: The bus will depart Kennedy Plaza (Stop W) at 5:50 PM and will arrive at Amazon at 6:24 PM. The next trip leaves at 6:30 PM and will arrive at 7:04 PM
Sunday Inbound Service:
Morning: The bus will depart Amazon at 5:45 AM and will arrive at Kennedy Plaza at 6:14 AM. The next trip departs at 7:51 AM and will arrive at 8:20 AM.
Evening: The bus will depart Amazon at 6:21 PM and will arrive at Kennedy Plaza at 6:51 PM. The next trip will leave at 7:15 PM, arriving at Kennedy Plaza at 7:44 PM.
Sunday Outbound Service:
Morning: The bus will depart Kennedy Plaza (Stop W) at 7:14 AM and will arrive at Amazon at 7:45 AM.
Evening: The bus will depart Kennedy Plaza (Stop W) at 5:43 PM and will arrive at Amazon at 6:14 PM. The next trip will depart at 6:31 PM and will arrive at 7:01 PM.
For more information on RIPTA services, call 401-781-9400 or visit RIPTA.com.